Tuesday, May 23, 2006
I'm intrigued by the concept of Performance Measurement. I think that an organization must set concrete goals for its staff, transparently measures progress towards those goals and provide regular feedback on that progress. That, to me, is the essence of management. As a manager I ask myself:
- Am I setting goals for my staff?
- Am I providing ways to measure progress and are those methods transparent?
- Am I providing regular feedback?
- Do my staff have an opportunity to feed back to me?
I'm not implying I'm good at this! But a step in the right direction can make a big difference. Some people think this is the management of the future. I think it's common sense. And I'll tell you why.